• County-wide Critical Incident Stress Management (CISM) Team 
    Contact Information:

    Donna Hemmer, Communications
    Phone (845) 295-4011 or e-mail donna.hemmer@scboces.org

    Sullivan County BOCES, working in conjunction with school districts in Sullivan County, has organized a County-wide School CISM Team to respond to the needs of students and staff in the event of a critical incident. Team members include school personnel who have been trained in Critical Incident Stress Management (CISM). CISM is a standardized and internationally recognized process designed to:

    • Lessen the impact of major events on students and staff
      Accelerate the recovery of people who are experiencing high levels of stress after a critical incident.
    Teams are activated when school Superintendents determine a need and request assistance through the BOCES District Superintendent Dr. Robert Dufour.

    What is Critical Incident Stress Management?

    CISM is a comprehensive, integrative, multi component crisis intervention system. CISM is considered comprehensive because it consists of multiple crisis intervention components, which functionally span the entire temporal spectrum of a crisis. CISM interventions range from the pre-crisis phase through the acute crisis phase, and into the post-crisis phase. CISM is also considered comprehensive in that it consist of interventions which may be applied to individuals, small functional groups, large groups, families, organizations, and even communities. The 7 core components of CISM are as follows:

    1. Pre-Crisis Preparation- This includes stress management education, stress resistance, and crisis mitigation training for both individuals and organizations.
    2. Disaster or large-scale incident, as well as school and community support programs including demobilization, informational briefings, "town meetings" and staff advisement.
    3. Defusing- this is a 3-phase, structured small group discussion provided within hours of a crisis for purposes of assessment, triaging, and acute symptom mitigation.
    4. Critical Incident Stress Debriefing(CISD)- this is a 7-phase, structured group discussion, usually provided 1 to 10 days post crisis, and designed to mitigate acute symptoms, assess the need for follow-up, and if possible provide a sense of post-crisis psychological closure.
    5. One-on-One Crisis intervention/counseling or psychological support throughout the full range of the crisis spectrum.
    6. Family crisis intervention, as well as, organizational consultation.
    7. Follow-up and referral mechanisms for assessment and treatment, if necessary


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